Privacy Policy for Green Lotus Inc.


Last Updated: July 23, 2025

Our Commitment to Privacy

At Green Lotus Inc. (“we,” “us,” “our”), your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with us, or use our Services, including our AI Team suite, Smart Site, and SEO for AI Engines.





1. Information We Collect

We collect personal data only when there is a lawful justification to do so. This may include situations where: (a) you have clearly given your consent, (b) the data is necessary to fulfill a Service or agreement with you, or (c) we have a legitimate interest that does not override your fundamental privacy rights under applicable laws in the United States and Canada.

We obtain information when you interact with our Services, register for an account, communicate with our team, or voluntarily provide it through forms. We also automatically collect technical data related to your activity.

Such information may include:

  • Your full name, email, phone number, mailing address, profession, and profile image.
  • Details related to your interactions with our platform, including your IP address, browser type, device identifiers, and session duration.
  • Mobile device IDs and alternative sign-in credentials where applicable.
  • Payment-related information processed via third-party services like Stripe, such as transaction method and amount. Note: we do not store full credit card numbers.
  • Data from surveys, feedback forms, or research participation.
  • Public information linked to any social media accounts you connect to our Services.
  • Technical data collected through cookies or similar technologies.

Information Related to Artificial Intelligence (AI) Services:

To provide and improve our AI-powered services (e.g., AI Voice Receptionist, AI content tools), we may collect and process specific data, which can include:

  • Voice and Audio Data: For services like our AI Voice Receptionist, we may process voice recordings and transcripts to respond to inquiries and perform requested actions.
  • User-Generated Content: We collect text, documents, or other content you provide for analysis, generation, or optimization by our AI tools.
  • AI Interaction Data: We may collect data on how you use and interact with our AI features to improve service performance and user experience.

All collected data is managed in line with this policy and current data protection legislation in the jurisdictions where we operate.


2. How We Use Your Information

We may use your information to:

  • Deliver, maintain, and improve our Services, including training our AI models.
  • Communicate updates, support, or promotional material (with your consent).
  • Analyze usage to enhance user experience and service performance.
  • Process transactions and manage your account.
  • Comply with applicable legal and regulatory obligations.
  • Safeguard user safety, prevent fraud, and protect the integrity of our Services and intellectual property.

Where legally required, we will notify you of any material changes to how your data is handled and provide you with an opportunity to review or consent to the updated terms.


3. Disclosure of Information

We do not sell or lease your personal information. We only disclose it to unaffiliated third parties with your explicit permission or when necessary to fulfill a service you have requested. We may share your information with trusted third parties to support our operations, including:

  • Collaborative Partners: When we jointly offer services with other organizations.
  • Technical and Operational Vendors: Third-party providers who assist with infrastructure and support, such as data storage, analytics, and advertising.
  • Payment Processors: External platforms like Stripe that process financial transactions and retain information according to their own privacy policies.


4. Your Privacy Rights in the U.S. & Canada

Depending on your location, you have rights regarding your personal information under applicable laws. These rights may include:

  • Accessing, correcting, or updating your data.
  • Requesting the deletion of your data.
  • Withdrawing consent for data collection or marketing communications.
  • Objecting to or limiting certain uses of your personal information.

You can exercise these rights by contacting us at help @greenlotus.ca.


5. Data Security and User Responsibility

We have implemented appropriate and reasonable technical and organizational security measures to safeguard your personal data. However, no online transmission or electronic storage method is infallible. We cannot guarantee absolute immunity from unauthorized access or disclosure.

Your cooperation is critical to security. You are responsible for maintaining the confidentiality of your login credentials and for logging out after each session, especially on shared devices.

We retain your information for as long as necessary to operate your account and provide our Services. By using our Services, you acknowledge the inherent risks associated with data transmission over the internet.


6. Cookies & Tracking Technologies

We may use cookies and analytics tools (e.g., Google Analytics) to understand user interaction with our website. You can manage or disable cookies through your browser settings.


7. Children’s Privacy

Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.


8. Third-Party Links

Our Services may contain links to external websites or services that we do not own or control. We are not responsible for the content, security, or data handling practices of these third-party entities. The presence of a link does not constitute an endorsement. We recommend you review the privacy policies of any external service before providing personal information.


9. Updates to This Policy

We may update this policy periodically. If we make material changes, we will notify you by posting the revised version with an updated date.


10. Jurisdiction, Data Location, and Cross-Border Transfers

Green Lotus Inc. operates in both the United States and Canada. Our technical infrastructure is primarily based in the United States. By accessing or using our Services, you understand and agree that your personal information will be processed, stored, and transferred to our data centers or third-party providers, which may be located in jurisdictions outside your home country, including the United States.

We are committed to complying with the privacy laws in the jurisdictions where we operate. We will handle all personal information in accordance with this Privacy Policy and applicable law, including the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada for our Canadian users.

You acknowledge that where permitted or required by local law, courts or law enforcement bodies in such jurisdictions may have access to your personal information.


11. Contact Us

For any questions or requests regarding this policy, please contact us at help @greenlotus.ca.